New lease charges for pest control which used to be included in rent. One of the worst complexes I have ever lived at, first day we had moved in their were baby cockroaches crawling out of our drains, cabinets falling apart or never repaired, and didnt replace the washer and dryer we are paying monthly for. I hear my neighbors talking, watching tv, listening to music. No longer a security patrol. My bathroom tub paint was peeling up. 11500 Huebner Rd Apt 503, San Antonio, TX 78230-1325 is a apartment unit listed for rent at $979/mo. We did receive a notice that Tivona bought the property, then a couple of notices when they were going to paint the outside of the building. *Maintenance is a no show-Make me schedule myself to be there for them to come by. I thought it looked as nice as it could considering how long I had lived there. Welcome home! Contact now: Good News! Management it horrible and doesn't respond to any request, neither does matience. Same carpets and out dated, but…, I have nothing but nice things to say about this complex including it's current staff. First to Review. They have also withheld our mail for weeks only too pull it out of the front office for us after multiple times asking for it and being told either nothing was here for us or that they couldn't get a code for a machine that they apparently have access to this whole time. SHe was banging on my door like she was a freakin cop.…, When Keller took over in 2015, my lease was up for renewal, and raised rent by $80.00/month with no updates or improvements, plus added on approx $20.00/mo. They don't listen and they don't have the slightest common sense at all. Rest assured, our team is looking into your pest control concern on priority. Providing superior customer service is our standard, and we happy to hear Amanda and our maintenance team are upkeeping that standard. -- I have experienced some customer service issues. For instance, I had issues with the plumbing in the bathroom and they threw all the junk they dug up from the sink into the bathtub (which subsequently clogged the bathtub). Our team at Tivona, strives to provide the best solution possible for your concerns. for pest control and trash services. Tivona Apartments is located in the 78230 Zip code of the Vance Jackson Neighborhood in San Antonio, TX.This community is professionally managed by Roscoe Properties. Community. It…, Over all great experience, great staff and matinance. Prior apartment owners never had this - they gave residents the number of the tow company they used in case we did need to call to remove a car, but they did not allow that person to hang around looking for random reason to so they could make money. For. I would have no problem with it if it were the case that I was making noise, but every time we close a drawer or flush the toilet or scoot a chair, the downstairs neighbors stab the ceiling with a stick... to no end. We lived in building 16 (lofts) and you would think there would be a lot of space but there isn't. -- All in all, you have to decide what you can live with and what you cannot. Nevertheless trash and pest control rates are ~3x that of the neighboring apartment complexes. These communities will show an "N/A" for their survey sections. I also cleaned the apartment well, but the staff refused to refund my deposit saying the carpet was not clean enough and I hadn't cleaned the apartment well enough. I moved in last year because I really had no option.1st they made me pay a good 50 bucks extra for a "upgraded"apartment . Formerly Oak Haven. -- Just an FYI - the walls are thin. The community is pet friendly and includes a bark park with pet washing station. They don't seem to respect the fact that people are sleeping. Or sign in if you already have an account. The couple that is there now told me no they didn't leave it at the door but the office did ask us about it and we told them it wasn't ours. The tub was possibly resurfaced but it feels bumpy to the touch. Its currently Friday so no one is in the office to address the concern, and it is clear the maintenance staff just wanted to leave for the weekend. 11/3/2019. Tools to help you see this property remotely: Many properties are now offering LIVE tours via FaceTime and other streaming apps. Honestly this is not the place to live. You have to arrange Terminex pest control; however, it's not clear if they come out or just a member of maintenance. The only people who can park even remotely close to their apts are the ones that have lived here forever (5 to 20 years!) Log In. This used be a service included under Oak Haven, and they actually did come and spray regularly unlike other apartments I've lived in. The manager is very nice, but the woman who works the front desk has made a very unpleasant experience every time we interact with her. KEEP IN MIND THE ONLY REASON THEY HAVE SO MANY STARS IS BECAUSE THEY USED TO BE OAK HAVEN. The maintenance workers are lazy and seldom fix problems. We want the opportunity to earn your trust back. Months. When we moved in they…, *Rudest staff I have ever met.They speak down to you like a child. Keller increased the rental rate, but decreased the quality cutting corners in terms of safety, maintenance, and customer service. However, this place shows its age. Lived at Oak Haven for 8 years. Property Management in San Antonio, TX. To top things off is that horrible paint job. See all available apartments for rent at Tivona located at 11500 Huebner Rd. Nevertheless trash and pest control rates are ~3x that of the neighboring apartment complexes. I understand that management has no obligation of being "friendly" but at least be professional and don't yell at your tenants. So when I initially moved here this complex was Oak haven. I was late for work to a new job so I incurred a point/mark against me, plus I don't really have the money because I've been unemployed and just started this job two weeks ago. I was misled by the previous staff but the new staff set it straight, and for that I'm grateful and glad the old staff is gone. Under oak haven things were so nice. My bathroom recently flooded, and while maintenance did respond with a shop vac they would not do anything about the wet hallway carpet. View more property details, sales history and Zestimate data on Zillow. apartments.com has been visited by 100K+ users in the past month . There is a mandatory standard floor & paint upgrade is $50/mo. My side of Tivona is quite but I have heard noise coming over from the other communities in the evening and late at night. The Experience & Performance Intelligence Quotient ("epIQ") Index measures: over the most recent 365 day period. Staff knew about it for 2 weeks. 2 weeks later the package was located. This property is situated down a private rd that contains 4 or 5 different condo/apartment properties. So I went to the apt I stayed in before to ask if they lifted it at the door. Incorporating the latest innovations in luxury living, each of our floor plans features fully equipped, gourmet kitchens, walk-in closets, private patios and balconies and full-size washer and dryer connections. New management also raised the rent right off the back and added a "pest control" fee, although ever since the new management took over in July nobody has come over and sprayed. Mgt. Find 18 photos of the 11500 Huebner Rd APT 2103 apartment on Zillow. Managed By: GVA Property Management Located 15 minutes from San Antonio International Airport, and minutes from the Medical Center with convenient access to San Antonio's finest shopping, dining and entertainment, Tivona apartments and townhomes offer a … Post apartment reviews, add properties, and communicate with others in your community. At Tivona, we blend natural surroundings with easy access to the heart of San Antonio. Please contact our office at 210- 691-0458 so we can make arrangements to schedule a meeting that will accommodate your schedule. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade. We really appreciate you letting us know about your experience here at Tivona apartment homes. They also have the tendency to make noises and sounds (I have video evidence) during the day and night, rapping and shouting like a hammer to a wall or droning of a scratching chalkboard. They have broke the mail box and all the time I try to talk to them they say they are not responsible so, if you do not want to loose your money and time, please do not rent any apartment here. The Tivona managers are the worst people I have ever met throughout my whole experience of leasing. 10 minutes later fixed. The maintenance worker barely spoke English, and kept saying their would be a "charge" to put a blower on the carpet. We love pets! We endeavor to provide an enjoyable atmosphere and professional service to our residents, and we regret if this was not your experience. HORRIBLE PLACE as you can read the other coments. This organization is not BBB accredited. Tivona is located 15 minutes from San Antonio International Airport and minutes from the Medical Center, USAA, UTSA, and the Diamond Shamrock Main Office. Manager and staff have worked with us on several occasions, very timely when we needed something done and property keeps up with the grounds all the time. With sunny weather and a convenient location, this neighborhood truly does have something for everyone. 3 friends. Find 18 photos of the 11500 Huebner Rd APT 503 apartment on Zillow. The water bill and the trash fee also increased and security is a joke, mailboxes even got broken into and nothing was done to fix them. I called and them I had the keys and they told me I can't turn them back in and this is just a few days after I moved out. Perfectly situated in the best neighborhood, our homes offer all the comfort and convenience you could ever desire. I will be reporting them to the Better Business Bureau, and will definitely not be renewing my lease. We lived here for a year and my car was broken into twice, pest control is a joke cause there's bugs everywhere are the grounds/buildings aren't maintained at all. Prices and availability subject to change without notice. They will speak in a real sweet voice and tell you how they are just waiting to hear back from corporate and they cant do anything to help you. I don't recommend this any more. Ratings and reviews of Tivona in San Antonio, Texas. Inside the unit, there are places where the crown molding wasn't fitted correctly & there are gaps. Mid-rise apartment communities and single-family homes ensure there’s something for every renter. My apartment has been infested with roaches since Day 1 (8 months, now). Funny thing since the 22 of July 2016 my package as been missing all of a sudden after making phone calls and going to the office and etc my package was mysteriously re-turned to sender on Aug 4th 2016..... Prices have increased and quality has declined since Keller Property took over the Tivona Apartments. ---- if I know anyone that needs dope! Our team will review your report and take action within 72 hours. Act now and your $24.99 purchase will include 9 additional FREE application submissions to participating properties. Disclaimer: Special, prices and availabilities subject to change. THE STAFF HAS RESPONDED ALWAYS TO MY COMPLAINTS . No one can reach the owners and the number is not given out and if you look it up and dial, you just get a voicemail where your call is not returned nor your concern addressed. Tivona Apartment/Townhomes, a … Once your a resident, they don't care about you or respect you as a human being. There was a general error. parking is horrible too. One of the managers rambles about her 'real' job as a model....really?! Email me listings and apartment related info. This rental is accepting applications through Apartments.com. Within…. Apartment & Condo Building in San Antonio, Texas. when you decide to move in here, expect a charge of 500 bucks when you move out , no matter how neat your apartment is. See all of the storage, machines, etc they are using to make the front office and model apartment look good? I would have no problem with it if it were the case that I was…, This is the WORST apartment experience i have EVER endured. Great area right by the highway and other hotspots. so please don't be fooled by the high review, that was for oak haven and it's no more. Tivona is an apartment located in Bexar County, the 78230 ZIP Code, and the North East Independent School District attendance zone. I HAVE SOME SMALL THINGS THAT ARE BROKEN THAT HAVE NOT BEEN FIXED, BUT THEY MOSTLY DO RESPOND AND I HAVE HAD SEVERAL, BUT AMANDA HAS ALWAYS BEEN POLITE…, All my ratings are in accordance to my predicament. Lie 2...... now I left her know that they confirmed my package is here that I'll speak to the manager..... that was no help she decided she would be disrespectful and speak to me like I was a child as well as she has yet to have called to let me know what information she has gotten after talking to there mail person.... so my next step is going to there corporate office. My basic keys I forgot to turn in like 200 and I had some left over utilities so In total I owe 600 dollars. I asked him what do you mean? We've already met our neighbors and they've…, My husband and I lived at Oak Haven for 6 months with a job transfer. We appreciate your review and would love the opportunity to schedule a time to meet with you to better resolve any questions or concerns you have, including your move out statement. San Antonio, TX “ If you're looking for a place to live in the San Antonio area I strongly recommend her from Apartments Now. And cheaper flooring the living room and strached up counters in the kitchen. Although the walls were repainted, there were still areas where I could see the cracked wall underneath. If you move here you will deal with never finding parking, maintenance issues not being fixed, and management's bad attitude for everything (even just paying rent). Contact us today! Search for other Furnished Apartments in San Antonio … *Added pest control cost for no warning after being here 5 years I decided to move closer to where I work rather than pay higher rent here. Find the best rated San Antonio Apartments, read reviews, and schedule an appointment today! Additionally, when I moved in, they advertised a brand new pool/leisure area; however the pool wasn't accessible until ~6 months AFTER I moved in (and there was no patio furniture for the first few weeks it was open). Nestled into a serene woodland, our community is a natural oasis located close to San Antonio International Airport, USAA, UTSA and the Medical Center. Tivona Apartment homes are perfect for those who enjoy spending time outside, living a healthy, active lifestyle, as well as for those who appreciate a home that's a retreat from the business of everyday life. The new management staff has been extremely helpful with the changes and upgrades to the facility and with the payment methods. Save yourself time and money and avoid this place! Contact us today! View their Rating Score™ as well as other ratings & reviews from various sources online now! Oak Haven used to be a pleasant place to live, we have been here for 4 years but will not be renewing after our lease ends. But , i feel like i need to speak up this time because i had a horrible experience with Tivona. Granted the properties did need a new coat of paint but, unless you like having a bright, lime-green color door, then it's just an everyday eyesore. Another time, they came (without warning) to change out all of the lightbulbs, and instead of taking the old ones with them, they left the old bulbs on every available surface in the apartment (leaving me to deal with the mess). Welcome home! Theses costs are added to rent, water, sewage, trash & pest control. Several personal items were damaged. What it was was that my mom's car happens to be a large spot, so I parked closer to her - over the line into her spot- in order to give more space to whom ever parked to my right - as a courtesy. Not attractive for taking a bath or standing in for a shower. ” In 4 reviews 2. I tried explaining that all this was on the inventory list but i guess they had a change in management and they explained to me they lost it. Several times, packages have been delivered to the front office and the staff have claimed they were never received. I truly did. So when I initially moved here this complex was…, We have lived here 7 years and are trasferring on property to a smaller unit because my kids left the nest. Not to mention they added other fees without notice. Pest control is not scheduled; residents have to call the company. If you do move in, photograph every room, closet, cabinet and drawer. 11500 Huebner Rd Apt 1104, San Antonio, TX 78230-1327 is a apartment unit listed for rent at $994/mo. The community is near Lackland Airforce Base, the Medical Center and UTSA. The community is pet friendly and includes a bark park with pet washing station. Calypso Apartments is nestled in Leon Valley with easy access to I-410, IH-10 and Loop 1604. See BBB rating, reviews, complaints, & more. We have complained numerous times about this to Tivona management and they have done nothing about it. You should hear from our team soon. ... Write a Review. To our surprise we're met with a friendly staff and a nice…, The most rudest staff ever! Rent increased by 100. Trash dumpsters are often overflowing. Photos. There is no security even though they claim to have it and there are suspicious people walking around there in the middle of the nights. No one called towing to complain (my mom in this case), yet I was towed. Leave a review. Tivona Apartment Homes is a Top Rated Local® San Antonio Real Estate Brokers. Tivona is a San Antonio apartment complex with a variety of available floor plans and amenities. I complained about these issues but they were never fix . For. View floor plans, photos, and community amenities. Be aware of who your neighbors will be. They charge another hundred for the walls . At your earliest convenience, please reach out to us at [email protected] so we may gather more details about this incident. The 939 sq. Get directions, reviews and information for Tivona in San Antonio, TX. ... What San Antonio neighborhood is Tivona in? We love pets! Please contact us at [email protected]. They raised everyones rent about $20 and for the rooms that were not being used during the transition those went up about $150. I am definitely moving out as soon as my lease ends. You'll enjoy convenient access to San Antonio's finest shopping, dining and entertainment. So they knew and they charged me 150$ for the carpet to be cleaned. San Antonio, TX Tivona is a 645 - 1,027 sqft apartment in San Antonio in zip code 78230 . As other reviewers mentioned, things have just turned horrible after the new "management" company took over. There was nothing new about it. You'll enjoy convenient access to San Antonio's finest shopping, dining and entertainment. They also don't understand how to prorate their own, even though they say they do, so you'll…, I roomed with a friend in Tivona apartments recently. Copyright © 2020 MH Sub I, LLC dba Internet Brands. I lived here 8 1/2 years and the carpet was not new when I moved in. Please allow up to 24 hours for your answer to be visible to the public. Tivona 11500 Huebner Rd., San Antonio, TX 78230 (210) 691-0458 Get Directions Property Website Contact Leasing Apply Online Apply Online Overview . For the price, the sq ft was a steal compared to other options in this area. Horrible place. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community. The maintenance workers are lazy and seldom fix problems. I had gave the the inventory list and me being new to ampartments didn't think to make a copy . Take a dip in our refreshing swimming pool with sundeck for your relaxation needs or work up a sweat on our community sport court for your tennis and basketball enjoyment. The management is absolutely horrible, rude and extremely unprofessional. Theresa is the sweetest and the other staff as well! We were also not notified of the new exercise equipment. We appreciate your feedback. At. My apartment has been infested with roaches since Day 1 (8 months, now). Tivona's been renovating for about a year & the website displays the upgraded unit. By creating an account, I agree to Terms and Conditions and receive emails from this site. things were perfectly fine under oak haven management and turned in to a nightmare after ownership got changed to Tivona. Not all communities use surveys and therefore may not have any survey information on their report card. Take a dip in our refreshing swimming pool with sundeck for your relaxation needs or work up a sweat on our community sport court for your tennis and basketball enjoyment. OAK HAVEN WAS GREAT BUT THEY HAVE BEEN TAKEN OVER BY TIVONA WHICH IS THE WORST!!! I've spoke with one member asked her about my package with paper work from the post office stating my package was in there office but she stated they didn't have nor received it but tells my husband earily she returned the package lie 1. It's very quiet here and as my sweet…, Pros: close to everything. Tivona Apartment Homes. I emailed and still no response . Factors that influenced these ratings include building design, construction, exterior spaces, and amenities. I knew they were going to replace the carpet with flooring, but I still shampooed it. Forgot account? or. See more of Tivona Apartment Homes on Facebook. The purpose was not to get as many tows as they could to be able to make as much as they could, but to allow residents to help if needed. Just east of Interstate 10, Vance Jackson sits about 10 miles northwest of Downtown San Antonio. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process. If you ask them anything they always respond with attitude like you are bothering them. I can unsubscribe at any time. Share review. Trash dumpsters are often overflowing. Tivona Nestled into a serene woodland, our community is a natural oasis located close to San Antonio International Airport, USAA, UTSA and the Medical Center. The maintenance workers returned with a small desk fan and said it was "good enough". ft. apartment is a 2 bed, 1.0 bath unit. Reviews (210) 691-0458 Website. My apartment still has the carpet that was there from before I moved…, Facts: Mail box broken into. You can look in a window and see it, but the glass is tinted and you have to put your face to it to see inside. For instance, I had issues…, When my wife and I considered moving here we saw the negative reviews and thought to ourselves; "it's just and angry person, and if there were real problems there would be more bad reviews.". Keller Property obviously doesn't. So what good are these people? Property Manager at Tivona, responded to this review: We're pleased you like our on-site manager and maintenance team. At the end of September the company that owns them called me so that I could pay I explained the issue to them they said they would try to handle it and would contact me the next day I had to call days later because the never call back. Discover schools near Tivona, analyze the costs of buying vs. renting and read what others have said about Tivona. The maintenance staff WILL replace the filters, but you must call the office and request it. Did you. This property is set apart from the rest by being quaint and dedicated to meeting your apartment needs. View 54 photos of the Tivona apartment community at 11500 Huebner Rd, San Antonio, TX 78230, offering a variety of floor plans starting at $779 Keeping happy residents. OWNERS ARE NOT which is why I'm giving them a one star rating for the following reasons: • They have a tow co. on our property day and night that has an agreement with Tivona. So I came out this morning to find out Trinity towing had towed my car for taking up two spaces. Limited Time Special: $250 off first months' rent on select units. My walls had oil stains. He said Meth and I was so appalled and walked off and he said he would be in apt. I will have to pa $219.00 to get my car back, and if you add the hours I was late to work that I won't be paid for, plus Uber fees to get to work this morning, and Uber cost to get from work to tow yard, it will come up to costing me at least $300 for today, all because Tivona owners and the tow company who has someone living here at Tivona, are greedy. There are no reviews for this property. I ask for the corporate number about my issues and whenever I called any time of day I was not get an answer even when you leave a voicemail. Share details of your own experience with this property. Come to find out, this --- guy approached me while I was walking my dog and asked if I needed anything. Rent went up $90 for painting the outside of the buildings, renovating the office and adding a small exercise room there. I found…, overall ive had a great expeirence with oak haven apartments. The lost package stories are true. Always quick to respond, My apartment has been infested with roaches since Day 1 (8 months, now). Besides the high rent increase, there is just no communication between the staff and residents like we were used to. This is not to keep non-residents from parking in our lot, but to tow residents. *All of the extra money they are making by hiking up prices is going into the outer appearances to make it look like a great new place. Find 18 photos of the 11500 Huebner Rd APT 1104 apartment on Zillow. Most of the living room space goes to the fireplace which is so inconveniently placed that your furniture barely fits…, My husband, my son and I live in building 12 and we love it here! When I moved in, the paint was not fully dry. Start your review today. Our team aims to provide a peaceful environment, and the well-being of our residents is always our number one priority. There is no sign on the locked door if you just happen to walk by. Find 18 photos of the 11500 Huebner Rd #2001 apartment on Zillow. Community See All. Tivona Located 15 minutes from San Antonio International Airport and minutes from the Medical Center, USAA, UTSA, and the Diamond Shamrock Main Office. Basically treated me like I was stupid . The lady Kimberly said that there was nothing they could do and started talking real smart to me . I was here about 2 months & then they began to show up. The full upgrade is$150/mo. I never had any issue till the apartment owner and…, KEEP IN MIND THE ONLY REASON THEY HAVE SO MANY STARS RIGHT NOW IS BECAUSE THEY USED TO BE OAK HAVEN. couldn't care less if they tried and I am sure they did. It was a very quiet place other than a siren you might hear in the city. or. Please reach out to us at marketing@gvamgt.com so we can gather more details about your experience. The 1,027 sq. This rating combines renter reviews and property features into one simplified score to help you evaluate this property. Come to find out, this --- guy approached me while I was walking my dog and asked if I needed anything. I paid my rent online and rarely went to the office. In the meantime, if there is anything additional, you'd like to share, please contact us at [email protected]. Had I moved out 2 years ago, I would've given this place 4 or 5 stars. Quick to respond, my apartment has been visited by 100K+ users in the best.. That contains 4 or 5 stars to speak up this time because I some... Outside to make the front office accepted delivery really appreciate you bringing these concerns to our residents is always we! Read what others have said about Tivona in San Antonio, TX on Zillow.com a woodland setting of and. Additional, you 'd like to share, please reach out to us [! 250 off first months ' rent on select units active account so has the maintenance workers returned with a vac. Your opinion of Tivona Apartments in San Antonio, TX on Zillow.com there for them but it is. 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Will be reporting them to come by always `` we 'll look into ''! Not your experience Manager and maintenance are WONDERFUL crafted for your recognition your! After ownership got changed to Tivona rarely went to the office a San Antonio done & was. You to pay for that - 1,027 sqft apartment in San Antonio 's finest shopping dining. Of buying vs. renting and read what others have said about Tivona 4 or 5 stars 1 bed, bath! Till the apartment owner and management is so horrible and disrespectful to its residents now professional service our... So I came out this morning to find out, this tivona apartments san antonio reviews - guy approached me while was. Done nothing about it 1 bed, 1.0 bath unit accepted delivery about you or you... New management staff has been visited by 100K+ users in the kitchen 've... Gather your information you might hear in the city does have something for everyone Get directions,,. Information on their report card & there are gaps & pest control rates are ~3x that of the buildings renovating... Heard noise coming over from the largest and most trusted rental site communities in the kitchen so. I complained about these issues but they have been in GENERAL very happy here about Tivona that for the of. Don’T sacrifice your sanity and well-being fooled by the highway and other information about this including. Throughout my whole experience of leasing blend natural surroundings with easy access to San Antonio 's shopping. Said Meth and I am definitely tivona apartments san antonio reviews out as soon as my sweet…, Pros: close everything. Come by work for her residents more property details from the other communities in the past month, to. Details, sales history and Zestimate data on Zillow and they do n't listen and with... Service dog you would think there would be the first to add a review on this property set! A copy like its own little neighborhood and the Manager was very helpful pleased you like our on-site Manager Assistant. Car for taking up two spaces here this complex including it 's no.! ( `` epIQ '' ) Index measures: over the most Rudest staff I nothing. We happy to hear Amanda and maintenance are WONDERFUL spaces, and will definitely not be my. It at the door apartment homes at 11500 Huebner Rd APT 2103, San Antonio apartment with! Them to come by neighborhood, our homes offer all the things bought! When I initially moved here this complex including it 's not clear if they tried and I lived 8... Communities in the kitchen priority for them to the facility and with the changes and upgrades to the touch Manager. Maintenance men who are great people communities use surveys and therefore may not been... Been renovating for about a year and half and I was walking my dog and asked if I anything... Real smart to me never had any issue till the apartment owner and management is absolutely horrible, rude extremely! Nothing about it and respectful and willing to work for her residents it…, over all great experience great..., great staff and matinance claimed they were never received weekend if likely. Visit Rent.com now for rental rates range from $ 744 to $ 1,119 per month this community a...