Keep in mind that in many countries, it is illegal to open mail or packages if you are not the recipient written on the shipment. However, there are federal laws regarding what you can or can not do with the US mail or package. You can not open it unless it is addressed to you or given consent. Did your neighbors keep the package? This shouldn’t cost you anything–and you shouldn’t be inconvenienced in any way. No, it is not illegal. Why Don't They Care If I Send It Back? But with Amazon’s popularity comes growing security concerns as hackers try to crack the huge database of shoppers and their linked credit cards. If you are the current resident and got someone else's package you can drop it in a Fedex dropbox if it is small enough. The fact that both times your buyer was able to recover their item tells me it was signed for by someone they knew. They did their job. If you get someone else's package regularly, it's possible the person making the orders never changed their address with Amazon or has made a mistake somewhere. The shop isn't in charge if you've put your name on the delivery. Hope I helped, good luck! However, if I was to be in a situation where I could not identify the recipient to get the package to the buyer, I would apologize, do a full refund and open a claim with the USPS for the cost of the shipping and item. If so, i would DEFINITLY press charges. Especially if it wasn't an accident. A shipper would consider it theft to keep items that are misdelivered, and may initiate legal action, but the courier service is only contracted to deliver to the address, not the person. package addressed to someone else. The tracking number on the package should help them locate where the items need to be sent next. Make sure it is unopened and that you write “MOVED” and add the new address if you know it. The company should send someone to pick up the product within a reasonable timeframe. It is illegal, disrespectful, and betrayal. Most shoppers love Amazon.Hard not to with the free 2-day shipping, cool Prime perks, and competitive pricing. In that case, at some point, you may want to just reach out to the USPS and let … No, it is not covered by any laws similar to those that cover the US mail. [/li] I’d look up the tracking number online. Yes, it is illegal to open anyone else's mail besides your own. I would press charges like you said. Amazon Sends Me Someone Else's Order. The misdirected mail/package is the fault of the USPS or common carrier (i.e., FedEx, USP, DHL). The hell with it, I’d open it. However, certain scenarios will classify if what you did was a crime or not: If you have opened someone else’s mail, read it, and then threw it in the garbage, you might find yourself in trouble. [LIST] [li]It has somebody else’s name on it, but my address. 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