Please visit our Request a Repair page. However on some washing machine models it will still agitate but not spin. Note: Always check pockets before washing to prevent error codes and damage to the washer or clothing. Reduce the amount of detergent used until there is no more sudsing. An LE error code on the washer's display indicates that the motor is locked, possibly due to heavy wash load or foreign object such as coins, pins, or clips have been caught between the wash plate and the inner basket. The E7 error code indicates that the stacking switch is not working properly or that the SideKick™ is not properly installed under an LG Front Load Washer or Dryer. When the spin is complete, remove the clothes, find and remove any object caught in the wash plate. But because the unit is so small, the amount used should be less than for traditional washers. Make sure the height of the drain is no more than 53" above the floor. If too many suds are detected during spinning, the washing machine stops to help prevent leaking. Press the POWER button, then press the SPIN SPEED button without selecting a cycle to drain the load. Stop the washer and redistribute the clothes so the weight is even on all sides of the washer. If the unit was installed, and the packing material is not removed, it may trigger the LE error code. Case # CNN181207077987. Check that the SideKick™ is properly lined up to the front load washer. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. The UE error code indicates an unbalanced load. Place the filters back into the unit, pushing them in. I have also sent an email, including a link with a video of the noise. Unplug the unit until the repair service is completed. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. This prevents burns. Many LG washing machines have a built in safety feature that forces the door to automatically lock. Privacy Portal - Do Not Sell My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. The tE error code indicates a heating error, usually caused by faulty thermistor. D3 error code displays as a result of coupling part that is malfunctional. Plug the washer back in and attempt to run a cycle. The IE error code indicates a problem with the water supply. Loose metal objects in the machine, belt buckles, big zipper pulls, and the … Using needle nose pliers, remove the filters. For more information, visit our Detergent and Additives Usage article. Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. If too many suds are detected during spinning, the washing machine will stop to help prevent leaking. Please leave him feedback below about the page. Dilute 1/4 of bleach in 1 quart of water. Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum. Designed with you in mind, LG products offer innovative solutions to make life good. Please visit our Request a Repair page. Some LG washing machine codes indicate a problem that you usually cannot fix yourself. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Perhaps your water fill sensors are so haywire they're playing havoc with your entire laundry schedule. This is not an error. Watch this video to learn about LG Pedestal Washer - Understanding Error Codes. Click on your symptom to see what causes it and how to fix it. A dE error code means the washer is unable to lock it's door. Already ordered? Perhaps your water fill sensors are so haywire they're playing havoc with your entire laundry schedule. Then it that stopped working. Thus, the breakdown occurs. Ask a customer care specialist We have a trained team ready 24/7 to LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Clothing will clump together throwing the weight of the drum off during the spin cycle. Once the washer has drained, restart the washing cycle. If the PE error code persists, the unit will require a repair service. But when a potential problem is identified the message will appear on the display. Get your questions answered about product setup, use and care, repair and maintenance issues. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. The dE2 error code indicates that the drawer is closed, but not locked. The dE1 error code indicates that the washer's door is open and not locked. I was fairly happy with my LG washing machine for one year. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours. The unit will require a repair service. If not refer to more troubleshooting techniques and causes of problems below. Failure to Operate When your LG washer won’t turn on, check to see if the power cord is properly plugged into a three-prong, 120-VAC outlet. The PE error code indicates that the water level sensor is malfunctional. Click on your symptom to see what causes it and how to fix it. Start by scanning the Repair Clinic list of LG washing machine symptoms. If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. The top three symptoms for WM2016CW are "Leaking", "Won't start", and "Noisy". The washing machine can be purchased online from LG as well as in many home retail, appliance or department stores. And a fast spin would cause damage. Sanmi is a Home Appliance expert and author of this help library article. Washing machine tub cleaners can also be used. The diagram of an LG washing machine: This error can occur when a coin or a foreign object is stuck between the pulsator and the tub. No problem in my last machine, because this way overpriced LG wouldn’t spin it – not alone, not with other items, not after being wrung out, hung to drip dry, not on low spin – NOTHING. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. We can help. The unit requires the service of a professional technician. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. The error may look like dE1, del or dEL on your unit's display. For example, the code SE indicates a problem with the motor of some front-loading LG washing machines, while the code IE indicates the washer is filling too slowly on some top-loading machines. When clothes are not removed promptly when the drying cycle ends, wrinkles can form. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code. DR indicates that the unit has timed out, and it is automatically draining water in the unit. Press the spin speed button until no spin is highlighted. Avoid putting weight on or pushing down on the door while it's opened. The dE2 error code indicates that the washer door is closed, but not locking. In both cases, DR will display to identify the action of the unit. Reconnect the hoses and turn the water supply back on. Ask a customer care specialist We have a trained team ready 24/7 to If the FE error code persists, the unit will require a repair service. 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